GAO Finds Crime Reporting on Cruise Ships Lacking

by | Monday, March 31, 2014 | 0 comment(s)

Federal agencies and the cruise industry have adopted 11 out of the 15 “Cruise Vessel Security and Safety Act” (CVSSA) provisions; however, implementing the final four provisions will require developing regulations and policy. That development is underway.

Officials from all five of the cruise lines that the GAO met with expressed that most of the required steps were in place when the CVSSA was adopted. According to Coast Guard officials, there is a notice of proposed rulemaking in development to address three out of the four remaining provisions. Those three deal with technology to detect a person going overboard, video surveillance to help in documenting crime on board, and warnings transmitted from the vessel to anyone in the surrounding waters.

A policy connected to the fourth and final provision regarding the certification of trainers providing the CVSSA class on crime scene preservation to cruise ship employees was already under review at the Department of Transportation as of last December.

The FBI and the Coast Guard have implemented the crime-reporting requirements. Those agencies have a website for publishing information and updates about reported crimes that are no longer under investigation. The GAO, however, noted some limitations to the usefulness of this data, including:

  • The data is not timely.
  • Allegations for unopened investigations never get published.
  • Data reported is not put into context.

Some cruise ships, however, have made an effort to better their reported crime data. A few of them have even begun to voluntarily disclose alleged crime information on their websites. The GAO could not determine whether the voluntary reporting or potential legislation would provide more useful data than the current requirements.

After the Costa Concordia incident, the cruise industry, IMO, and the Coast Guard took steps to improve passenger safety. Cruise Lines International Association (CLIA) identified ten safety-related policies in 2012 that all member cruise lines adopted by July, 2013. Those policies included improvements to life jacket stowage and vessel passage planning. The IMO also adopted regulation – effective January 2015 – that will require passengers to attend a safety and evacuation drill (muster drill) before or upon departure (instead of within 24 hours).

Why did the GAO conduct this study?

In 2011, nearly 11 million passengers took a cruise from a United States port. Media reports about onboard safety, combined with the increased number of people taking cruises, raised questions about safety and security. When the CVSSA was enacted in 2010, cruise vessels visiting United States ports were required to comply with certain safety and security measures, and the GAO was asked to review cruise ship safety and security issues related to keeping all passengers safe from crime.

What did the GAO look at?

The GAO reviewed:

  • The extent to which the industry and federal agencies have enacted the CVSSA.
  • Actions taken after the Costa Concordia incident to improve safety of cruise vessels visiting United States ports.
  • CVSSA and related industry and agency documents.

The GAO interviewed officials from:

  • Coast Guard
  • FBI
  • CLIA
  • Five cruise lines, which accounted for more than 80 percent of cruise vessel passengers in North America in 2012
  • Two crime victim advocacy groups

The GAO does not make any recommendations in this report.

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